Linda Griffin

Linda is a strategic hospitality consultant and former hotel executive with deep experience in luxury operations and revenue performance. She began her career with Hilton International, building strong foundations in front office development and pioneering revenue management practices across multi-property portfolios. As a General Manager, she led diverse hotels through renovations, openings, and performance growth, later supporting new openings with Jumeirah Group. Most recently, she developed the full hospitality concept for a luxury retreat for Dimensions Health Centers, guiding brand standards, training, and operational setup from the ground up.
A diverse team of restaurant staff posing confidently together.

Leading the Guest Journey with Intent

How Leadership Operationalizes a Consistent Guest Experience A consistent guest experience doesn’t happen by accident. It is the direct result ...
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Brand Leadership – How the GM Protects the Brand

The GM as the Point of Truth The brand is not protected in boardrooms or creative presentations. It is protected ...
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