Insights

5 steps to success

Leading a progress-based Hotel operation: 5 easy steps

It is time to throw away the traditional result-only approach and transition to leading a progress-based successful Hotel operation. With ...
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How to set Housekeeping Credits for Accurate Staffing

Experienced Executive Housekeepers can plan their next day with closed eyes as they know their operation inside-out. However, measurement is essential with ever-changing cleaning requirements and ...
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The New Normal – Adapting to pandemic requirements

Where to start; the 2020 pandemic changed the world and the face of hospitality.  Hotels and Restaurants were closed or ...
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Creating Effective PreOpening Training

Hotels are in the spotlight more than ever as stakeholders and media expect them to' open hot'; that is, ready ...
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