Creating a Successful Pre-Opening Plan (POP)
By Lisa Zoretich |
Anyone that has participated in a Pre-Opening of a hotel or business understands the importance of a robust Pre-opening plan. ...
Read More Importance of Motivational Shift Briefings
By Lisa Zoretich |
I have sat in 1000’s of shift briefings, and I cannot tell you how often not only was I bored ...
Read More User Acceptance Testing (UAT) Guidelines
By Lisa Zoretich |
When implementing a new software system, it is important to include User Acceptance Testing (UAT) as part of the implementation ...
Read More Planning a Successful Software Implementation
By Lisa Zoretich |
Businesses invest a significant amount to upgrade or implement new technology. Successful software implementation with high user adoption requires a ...
Read More The New Normal – Adapting to pandemic requirements
By Lisa Zoretich |
Where to start; the 2020 pandemic changed the world and the face of hospitality. Hotels and Restaurants were closed or ...
Read More Creating Effective PreOpening Training
By Lisa Zoretich |
Hotels are in the spotlight more than ever as stakeholders and media expect them to' open hot'; that is, ready ...
Read More Importance of Preopening Simulation Training
By Lisa Zoretich |
Whether it is called Play Day, Trial Run, or Simulation Training, an operations practice day is essential for a successful ...
Read More Developing Standard Operational Procedures
By Lisa Zoretich |
When one talks about Standard Operating Procedures (SOPs), hotel teams usually start yawning. After all, SOPs are not exactly riveting ...
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