Marta Maluquer

Marta Maluquer is a ZOGO Consultant specialized in leading organizations by rebuilding their service and operational journey and providing integrated solutions. With a strong background in senior roles in the Hotel business in global brands, Marta has a proven track record of change and progress management results. In her spare time, you can find Marta exploring new family adventures in her current destination, Costa Rica.
aimless walk is risky

Rethink Productivity: Set a Training Strategy even with a zero-budget

We often put Training aside during hard economic times. However, here is a hard truth: You either set a Training ...
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Rethink Productivity: Time and Motion

Operational efficiency takes centerstage when margins are pressured and demand is low, becoming essential to the bottom line. Hotel processes must ...
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Planned Preventive Maintenance: Are you doing it right?

Today's fluctuating demand creates an opportunity to rethink Hotel's Planned Preventive Maintenance (PPM) and make it more efficient.  So, Hotel ...
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Orbital Goal Setting for Hotels

Creating a Team's start line towards progress Goal setting must be truly orbital to your business, surrounding every aspect of ...
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5 steps to success

Leading a progress-based Hotel operation: 5 easy steps

It is time to throw away the traditional result-only approach and transition to leading a progress-based successful Hotel operation. With ...
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How to set Housekeeping Credits for Accurate Staffing

Experienced Executive Housekeepers can plan their next day with closed eyes as they know their operation inside-out. However, measurement is essential with ever-changing cleaning requirements and ...
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