Measurement

aimless walk is risky

Rethink Productivity: Set a Training Strategy even with a zero-budget

We often put Training aside during hard economic times. However, here is a hard truth: You either set a Training ...
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Rethink Productivity: Time and Motion

Operational efficiency takes centerstage when margins are pressured and demand is low, becoming essential to the bottom line. Hotel processes must ...
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Planned Preventive Maintenance: Are you doing it right?

Today's fluctuating demand creates an opportunity to rethink Hotel's Planned Preventive Maintenance (PPM) and make it more efficient.  So, Hotel ...
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Importance of Motivational Shift Briefings

I have sat in 1000’s of shift briefings, and I cannot tell you how often not only was I bored ...
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Orbital Goal Setting for Hotels

Creating a Team's start line towards progress Goal setting must be truly orbital to your business, surrounding every aspect of ...
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5 steps to success

Leading a progress-based Hotel operation: 5 easy steps

It is time to throw away the traditional result-only approach and transition to leading a progress-based successful Hotel operation. With ...
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