Insights

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Creating a Successful Pre-Opening Plan (POP)

By Lisa Zoretich | Feb 15, 2021

Anyone that has participated in a Pre-Opening of a hotel or business understands the importance of a robust Pre-opening plan. ...

Close-up of a keyboard key labeled 'PREVENTIVE'.

Planned Preventive Maintenance: Are you doing it right?

By Marta Maluquer | Feb 5, 2021

Today's fluctuating demand creates an opportunity to rethink Hotel's Planned Preventive Maintenance (PPM) and make it more efficient. So, Hotel ...

Diverse hands coming together in a group high-five, symbolizing teamwork.

Importance of Motivational Shift Briefings

By Lisa Zoretich | Jan 25, 2021

I have sat in 1000’s of shift briefings, and I cannot tell you how often not only was I bored ...

Person using a magnifying glass to examine a tablet screen.

User Acceptance Testing (UAT) Guidelines

By Lisa Zoretich | Jan 19, 2021

When implementing a new software system, it is important to include User Acceptance Testing (UAT) as part of the implementation ...

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