Hotel Operations

Where to start; the 2020 pandemic changed the world and the face of hospitality. Hotels and Restaurants were closed or ...

Hotels are in the spotlight more than ever as stakeholders and media expect them to' open hot'; that is, ready ...

Whether it is called Play Day, Trial Run, or Simulation Training, an operations practice day is essential for a successful ...

When one talks about Standard Operating Procedures (SOPs), hotel teams usually start yawning. After all, SOPs are not exactly riveting ...

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