Rethink Productivity: Time and Motion
By Marta Maluquer |
Operational efficiency takes centerstage when margins are pressured and demand is low, becoming essential to the bottom line. Hotel processes must ...
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Creating a Successful Pre-Opening Plan (POP)
By Lisa Zoretich |
Anyone that has participated in a Pre-Opening of a hotel or business understands the importance of a robust Pre-opening plan. ...
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Planned Preventive Maintenance: Are you doing it right?
By Marta Maluquer |
Today's fluctuating demand creates an opportunity to rethink Hotel's Planned Preventive Maintenance (PPM) and make it more efficient. So, Hotel ...
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Importance of Motivational Shift Briefings
By Lisa Zoretich |
I have sat in 1000’s of shift briefings, and I cannot tell you how often not only was I bored ...
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User Acceptance Testing (UAT) Guidelines
By Lisa Zoretich |
When implementing a new software system, it is important to include User Acceptance Testing (UAT) as part of the implementation ...
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Planning a Successful Software Implementation
By Lisa Zoretich |
Businesses invest a significant amount to upgrade or implement new technology. Successful software implementation with high user adoption requires a ...
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Orbital Goal Setting for Hotels
By Marta Maluquer |
Creating a Team's start line towards progress Goal setting must be truly orbital to your business, surrounding every aspect of ...
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Leading a progress-based Hotel operation: 5 easy steps
By Marta Maluquer |
It is time to throw away the traditional result-only approach and transition to leading a progress-based successful Hotel operation. With ...
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How to set Housekeeping Credits for Accurate Staffing
By Marta Maluquer |
Experienced Executive Housekeepers can plan their next day with closed eyes as they know their operation inside-out. However, measurement is essential with ever-changing cleaning requirements and ...
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The New Normal – Adapting to pandemic requirements
By Lisa Zoretich |
Where to start; the 2020 pandemic changed the world and the face of hospitality. Hotels and Restaurants were closed or ...
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